Severe Turbulence Injures 3 Passengers | JetBlue A321 Returns to JFK

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19-JUN-2025. A JetBlue Airways Airbus A321neo (A21N), registration N2029J, performing flight JBU9 / B69 from New York John F. Kennedy International Airport, NY (USA) to Punta Caucedo Las Americas Airport (Dominican Republic) was climbing out of New York Kennedy Airport when the flight crew reported 3 injured passengers on board and damaged aircraft after they had encountered turbulence area.

Timeline
A JetBlue Airways Airbus A321neo (A21N), registration N2029J, performing flight JBU9 / B69 from New York John F.
1.
Development of the situation
Kennedy International Airport, NY (USA) to Punta Caucedo Las Americas Airport (Dominican Republic) was climbing out of New York Kennedy Airport when the flight crew reported 3 injured passengers on board and damaged aircraft after they had encountered turbulence area.
2.
Response or continuation
The pilot said:” A passenger in the back who was not fastened ended up hitting their head on the panel and damaged some of the aircraft here”.
3.
Resolution or outcome described in the account
They requested ambulance to meet them after landing and returned back to JFK Airport
4.

Accident Facts

Registration
N2029J
Aircraft
A321
Flight
JBU9
Airports
JFK (New York JFK)
Category
Weather
Reconstruction
13:04

The pilot said:” A passenger in the back who was not fastened ended up hitting their head on the panel and damaged some of the aircraft here”. They requested ambulance to meet them after landing and returned back to JFK Airport

Audio from the original air traffic control recording, sourced from public recordings and released investigation records. The reconstruction, animation and written account are our own.
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