Medical Emergency on Alaska 602: Urgent Return to Gate

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On 29 September 2008, it was a routine day at Seattle Airport—until Alaska Airlines Flight 602 encountered a medical emergency. Seated near the end of the runway, the flight crew received a distressing report: a female passenger, 43 years old, who had flown overnight from Anchorage to Seattle, was experiencing severe dizziness and nausea. She had been cleared earlier by medical personnel to continue her journey, but her condition had worsened.

Timeline
On 29 September 2008, it was a routine day at Seattle Airport—until Alaska Airlines Flight 602 encountered a medical emergency.
1.
Development of the situation
Seated near the end of the runway, the flight crew received a distressing report: a female passenger, 43 years old, who had flown overnight from Anchorage to Seattle, was experiencing severe dizziness and nausea.
2.
Response or continuation
She had been cleared earlier by medical personnel to continue her journey, but her condition had worsened.
3.
Resolution or outcome described in the account
The captain wasted no time.
4.

Accident Facts

Incident date
29 Sep 2008
Airports
ANC (Anchorage)
Category
Emergency, Intercept, Medical
Reconstruction
3:49

The captain wasted no time. "We need a connection to MedLink now," he radioed. As MedLink connected, vital details emerged—she was on medication for high blood pressure, seizures, and high cholesterol.

Flight attendants reported that she was slumped over, barely responsive. The urgency in their voices left no room for doubt. "Do you recommend returning to the gate?" the captain asked MedLink’s physician.

"If she’s slumped over and looks very ill, then it would be unwise to take off," came the response. With that, the decision was made. The aircraft would not take off.

"We're returning to the gate," the captain confirmed. Operations scrambled to coordinate EMS. Emergency personnel were called to meet the flight upon arrival.

The onboard Automated External Defibrillator (AED) and Emergency Medical Kit (EEMK) had already been used, signaling the severity of the situation

Audio from the original air traffic control recording, sourced from public recordings and released investigation records. The reconstruction, animation and written account are our own.
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